Last updated: November 10, 2026
VS Sites is operated by Melade LLC. This policy covers information submitted through our client request forms and customer support, project delivery, and appointment SMS program.
Information we collect
We collect the contact details, appointment and request information, and messaging preferences you provide. We also keep records of SMS consent and opt-out requests. Our hosted forms may process technical information, such as IP address and browser information, to operate the forms and prevent abuse.
How we use information
We use your information to respond to requests, coordinate appointments, provide customer support, deliver requested website links, previews and project assets, and send appointment confirmations, reminders, scheduling changes, and related follow-ups when you choose SMS updates. SMS consent is optional and is not required to submit a request.
Cookies and tracking technologies
Our hosted forms may use cookies and similar browser storage to operate the form, preserve submission progress, and prevent abuse. You can manage cookies through your browser settings; disabling them may affect form functionality. We have not added advertising pixels to this client request form.
Information sharing
We use service providers to operate our forms, manage appointments, and deliver communications on our behalf. We do not sell your personal information. We may disclose information when required by law.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your choices
Reply STOP to stop SMS messages. Reply HELP for assistance or email [email protected]. You can contact us to request access to, correction of, or deletion of your information, subject to applicable legal and recordkeeping requirements.
Security and retention
We use safeguards designed to protect your information, but no method of transmission or storage is completely secure. We retain information as needed to handle your requests, provide services, document consent, and meet applicable requirements.
Policy updates
Updates will appear on this page with a revised date.
Contact
VS Sites, operated by Melade LLC
681 Fleetwood Drive, Lititz, PA 17543
Email: [email protected]
Business phone: +1 717-876-8913
Website: https://vs.site